AI systems

From prompts to systems.

We build AI that fits your workflows. Whether it's a single focused agent or multi-agent orchestration, grounded in your data, and built to scale.

Service hero
The reality

Most AI projects die after the first screenshot.

They die because nobody defined success, the data isn't ready, or the system can't be fixed when it drifts — and the team that built the demo isn't the team that has to run it Monday morning.

We start from outcomes and failure modes, not buzzwords. Models are tools; judgment is still yours — we make the system legible, testable, and possible to improve without re-architecting every month.

What's included

One lane or many —designed as a system.

01

Use-case definition & guardrails

What "good" looks like, what must never happen, and what humans still own. We don't ship a chatbot because the board asked for "AI" — we ship something with a job.

02

Single agents & multi-step flows

A focused agent that does one thing well — or orchestration when the work genuinely spans tools, approvals, and handoffs. Same team, same standards either way.

03

Data, retrieval & grounding

What the model can see, how it's retrieved, and how freshness is handled — so answers aren't confident fiction when the wiki is wrong.

04

Tooling & integrations

APIs, CRM actions, ticketing, scheduling — with clear permissions and logging so automation doesn't become a backdoor.

05

Evaluation & monitoring

Lightweight checks that match reality: spot checks, regression sets, and signals when quality drops — so you catch drift before customers do.

06

Launch, iteration & handoff

Staging, rollout, and documentation for prompts, configs, and failure modes — plus retainer if you want us improving the system as usage grows.

Use cases

From one agentto an orchestrated stack.

Customer support agents

Triage, suggested replies, and escalation paths that respect your tone — with guardrails when the user is angry or the policy is sensitive.

AI sales development

Research, personalization, and follow-up drafts — bounded by your CRM rules so outreach stays on-brand and auditable.

Onboarding & adoption assistants

In-product help that actually reflects your product — not generic tips that miss the feature someone is stuck on.

Research & summarisation

Pulling signal from docs, tickets, or long threads — with citations and limits so teams trust the output enough to act on it.

Document & data extraction

Structured fields from unstructured input — with validation hooks and human review where the stakes are high.

Internal knowledge assistants

Search across wikis, Slack, and tickets — with permissions that match how your org actually shares information.

Multi-agent sales & pipeline flows

Coordinated steps: qualify, enrich, route, and notify — without five brittle scripts pretending to be a platform.

Reporting & ops copilots

Weekly summaries, anomaly nudges, and draft narratives — anchored to metrics and definitions your finance team recognizes.

Work highlight

We did it for Relaydesk.We can do it for you.

Relaydesk — AI-assisted support workflow
Relaydesk
AI + workflows
AgentsEvalsIntegrations

Support that scales without sounding like a robot.

We combined a triage agent with ticketing integrations and human escalation — grounded in their help center with evals tuned on real conversations, not cherry-picked demos.

The difference

Anyone can prompt ChatGPT.We build something you can run.

Common approachV1's approach

Demo on a slide deck

Staging you can stress-test with real data slices — before you promise it to customers

Model as the whole product

System design: retrieval, tools, permissions, and failure handling — the model is one piece

Mystery prompts nobody owns

Versioned configs and change notes — so updates don't happen by accident

Ship fast, fix never

Monitoring and iteration plan — AI behavior shifts; we plan for that

One-off scripts

Architecture that can grow from single agent to orchestration without a rewrite

The pace
2–6weeks

Typical pilot window for a scoped agent or workflow — depends on integrations

1system

Design, implementation, and evaluation — not a separate "AI team" and app team

0hype

Straight talk on limits — we'd rather under-promise and ship something solid

Process

Simple process.No surprises.

01

Discovery

Focused intake. Right questions asked upfront — goals, audience, competitors, scope. Clear direction, not just notes.

02

Strategy & Direction

One clear recommendation: positioning angle, design direction, approach. No decision fatigue.

03

Build

Design and development run simultaneously using AI to move fast without sacrificing quality. Staging link before anything goes live.

04

Launch & Handoff

Live together. Full walkthrough so you can manage the basics. Retainer available for ongoing partnership.

How to work with us

Three waysto work with us.

AI Quick Build

Starts at

$2,500

A landing page, a single automation, a specific tool. Scoped tight, delivered fast.

  • Clear scope upfront
  • 2–3 week delivery
  • Staging + QA included
  • Full handoff

AI Workflow Overhaul

Starts at

$10,000

A full site, product, or set of connected systems — designed, built, and handed off properly.

  • Strategy session included
  • Design + dev in parallel
  • Staging + revision rounds
  • Full walkthrough at launch
Start a project

V1 Retainer

Fixed monthly

$6,000/month

V1 as your ongoing build and AI team. An AI department on demand, without the overhead.

  • Dedicated monthly capacity
  • Priority turnaround
  • Regular syncs
  • Direct Slack access
What clients say

Don't take our word for it.

We'd already burned budget on a 'copilot' that hallucinated our pricing. V1 rebuilt the retrieval layer and added checks we could actually see in logs. It's boring in the best way — it works in prod.
HW

Hannah Weiss

VP Product, Relaydesk

01 / 03
FAQ

Questions we get a lot.

Open for Q2 2025 Get in touch

Your next versionstarts here.

Tell us what you're building. We'll tell you how fast we can help.

No decks. No drawn-out process. Just a real conversation about what you need.